Question 1

How long is each play session?

Accepted Answer

Each session is 2 hours, more than enough time for little ones to explore every corner of the town. We reset and refresh the space between every group so it's always clean and ready for the next family.

Question 2

What ages is Pikopye's Town best for?

Accepted Answer

Best suited for ages 0–6, with older siblings always welcome to join in. From our flagship tiny town to outdoor adventures, with exciting updates to our spaces coming soon.

Question 3

Do I need a reservation?

Accepted Answer

Reservations are strongly encouraged, since sessions fill up fast, especially on weekends. Walk-ins are welcome if space allows, but we recommend booking ahead to guarantee your spot.

Question 4

Do adults need to pay?

Accepted Answer

The first adult is included with your child's Open Play pass. Each additional adult is $5.

Question 5

Is there a space for parents to relax?

Accepted Answer

Yes! Our parent lounge is designed for exactly that. Pull up a seat, grab a drink, and actually take a breath while the kids do their thing.

Question 6

Do we need to bring socks?

Accepted Answer

Grip socks are required for play, for kids and adults alike. You're welcome to bring your own or grab a pair from us at the front desk.

Question 7

What should we bring?

Accepted Answer

Just yourselves and a signed waiver (you can do that online before you arrive). Grip socks for everyone playing, and we'll handle the rest.

Question 8

How long are birthday parties?

Accepted Answer

Parties are 2 hours of exclusive, full venue access for play, cake, and celebration. We handle setup beforehand so your time starts the moment your guests arrive.

Question 9

Is a deposit required for parties?

Accepted Answer

Yes, a $250 deposit is required to hold your date. It goes toward your party total and is non-refundable. We'll walk you through the rest of the details when you book.

Question 10

What ages is Pikopye's Town best for?

Accepted Answer

Our tiny town playhouses are designed for kids ages 0-6. Older siblings are always welcome to join in.

Question 11

Do adults need to pay?

Accepted Answer

The first adult is included with your child's Open Play pass. Each additional adult is $5.

Question 12

Do we need socks?

Accepted Answer

Yes! All children and adults must wear socks in the play areas. We have socks available for purchase if you forget yours.

Question 13

Can I leave my child unattended?

Accepted Answer

Pikopye's Town is not a drop-off facility. A parent or guardian must remain on-site at all times. Our parent lounge has WiFi, comfortable seating, and clear visibility to all play areas.

Question 14

Is outside food allowed?

Accepted Answer

Small snacks and water bottles are welcome. We have a designated snack area. No messy or strong-smelling foods please!

Question 15

What should we bring?

Accepted Answer

Just socks and your signed waiver! You can sign the waiver online ahead of time to speed up check-in. We recommend comfortable clothes for active play.

Question 16

How long are birthday parties?

Accepted Answer

Every party is a private full venue buyout for 2 hours. The whole place is yours for play, cake, and celebration.

Question 17

What's included in each package?

Accepted Answer

Every package is a private full venue buyout for 2 hours. Silver is our DIY tier: the whole place to yourselves with a party host, self-setup, and cleanup handled (you bring the cake, food, and decor). Gold adds premium color-matched decor, a themed backdrop banner, two hosts, organic juice boxes, an ice cream sundae bar, and two cheese pizzas, all set up before you arrive. Platinum is fully done for you, adding a cake, three cheese pizzas, favor bags, a balloon-drop finale, and fun extras like hair and face glitter, a bubble entrance, and a sparkling soda platter so you can just enjoy the day.

Question 18

How many guests are included?

Accepted Answer

Silver includes 10 kids and 15 adults, Gold includes 15 kids and 20 adults, and Platinum includes 20 kids and 25 adults. You can add more guests for a small per-guest fee ($19 per extra kid on Silver, $22 on Gold and Platinum; $7 per extra adult on any tier; babies under 12 months are always free).

Question 19

Is a deposit required?

Accepted Answer

Yes, a $250 deposit is required to secure your date. It goes toward your party total and is non-refundable. The remaining balance is due at the end of the event.

Question 20

How do the time slots work?

Accepted Answer

Parties run in a private 2-hour slot. You can add a full extra hour for $200 on any package, available only for 4PM-6PM parties so we have enough time to set up for the next one.

Question 21

Can we bring alcohol?

Accepted Answer

No BYO alcoholic beverages or coolers allowed. We have a Mimosa Cart and/or Adult Beverages cart as upgrades available. Licensed & Insured "Dry" Bartender required.

Question 22

Is there an age limit?

Accepted Answer

While we specialize in birthdays ages 0-6, we can also accommodate birthdays up to 8 years old.

Frequently asked questions

General

Open Play

Birthday Parties

Still have questions?

Frequently asked questions

General

Open Play

Birthday Parties

Still have questions?