We Are Hiring!
DO YOU?
...enjoy being around families?
...thrive on connecting; being fun & silly with small children?
...love organizing & using your creative mind?
ARE YOU?
...interested in joining a growing business?
...able to follow systems & processes?
...exceptionally service-oriented with people?
Open Positions
GUEST EXPERIENCE COORDINATOR -
2 POSITIONS FOR LAKEWAY & 1 POSITION FOR MENCHACA/LAMAR
Hours: 10-25 / week
Days: Weekdays (M-F)
Start Times: 8:30am (Opening) / 2pm (Closing) -- Flexible
Pay: Hourly Pay
As a Guest Experience Coordinator, your job is the most important at Pikopye's Town as you will be the first and last face the families will see from check-in to check-out. You will be representing everything company is, a friendly, respectful and positive place.
Responsibilities are as follows (and not limited to):
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Providing excellent customer service to our clients from check in to check out.
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Educating all our customers about our different party packages & play options.
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Giving a quick tour of our facility to familiarize our customers with our policies and procedures and best of all, highlighting our amenities including lounge access and our coffee bar.
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Providing information and answering questions regarding all our party packages, upcoming events, and our classes.
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Checking-out customer's purchases using point-of-sale system: Square.
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Keeping the play area and facility clean and tidy, including deep cleaning (disinfecting and sanitizing) between play sessions also before opening and closing.
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Learning opening and closing procedures including coffee brewing, retail and inventory check, etc.
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Leading specialized activities such as arts and crafts and story time during camps.
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Assist as a co-host at scheduled parties and events on occasional weekends or as-needed basis.
What we are looking for who we believe will fit right in:
Someone...
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Who is not afraid to be silly, fun and creative with our tiny customers.
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Who can enforce our policies and procedures in the kindest, most courteous and respectful way.
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Who has a huge imagination to be able to suggest ideas for new ways to make our space fun.
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Who can maintain a welcoming and approachable demeanor at all times.
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Who is efficient in using Windows and Mac. Will be trained.
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Who is creative. Knowledge using CANVA is a big plus!
PARTY COORDINATOR POSITION
Hours: 10-15 hours/week
Days: Weekends
Shifts Available: Open: 9am-2:30pm / Closing: 2:00pm - 7/8pm
Pay: Hourly Pay + gratuity
As a Party Coordinator, your main job responsibilities will be assisting the client and hosting their event. 95% of our events are on the weekends so availability on these days are important in this position.
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Setting up the party room with decorations depending on the party package the client has chosen.
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Welcoming the clients as they arrive and giving them the tour of the facility.
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Going through the itinerary with the client before their guests arrive and the party sheets with party assistant.
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Maintaining control of the party at all times by staying within the allotted time and following itinerary;
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Interacting positively and enthusiastically with clients and their children.
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Hosting the last 30 minutes by assisting with food/pizza and cake service.
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Supervising all guests with the party at all times;
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Cleaning the party room in a timely manner.
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Promoting a positive team environment; establishing and maintaining an open communication among the team.
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Preparing for the next party to insure a smooth transition from one event to another.
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Keeping all the party bins, supplies and the back storage organized at all times.
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Performing other duties as assigned by management.
What are we looking for:
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Who is energetic, has an outgoing personality and is able to get along with a variety of personalities.
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Who has the ability to work with large number of children and adult guests.
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Who has strong communication skills and with a take-charge personality.
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Who can enforce our policies and procedures in the kindest, most courteous and respectful way.
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Who is pays attention to the tiniest detail, creative and love all things party planning.
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Who works well with others and excel in both solo or a team-oriented environment.
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Who has the ability to multi-task without easily getting overwhelmed.
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Who is comfortable working in small spaces, standing for long periods of time, lifting and bending.
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Who has flexible working hours and
PARTY ASSISTANT POSITION
Hours: 10-15 hours/week
Days: Weekends
Shifts Available: Open: 9am-2:00pm / Closing: 2:00pm - 7/8pm
Pay: Hourly Pay + gratuity
As a Party Assistant, your main job responsibilities will be assisting the Party Host with our events. 95% of our events are on the weekends so availability on these days are important in this position.
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Assisting the Party Host with decorating, all set up and day-of coordinating.
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Acknowledging all guests, children and adults alike, for the duration of the assigned birthday party;
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Maintaining control of the party at all times by staying within the allotted time and following itinerary;
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Interacting positively and enthusiastically with clients and children.
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Cleaning the main play area after the play time and assist the party host with resetting the party room, party tables for the next event and at closing.
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Supervising all guests with the party at all times;
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Promoting a positive team environment; establishing and maintaining an open communication among the team.
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Performing other duties as assigned by management and Party Coordinator.
What are we looking for:
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Who is energetic, has an outgoing personality and is able to get along with a variety of personalities.
-
Who has the ability to work with large number of children and adult guests.
-
Who has strong communication skills and with a take-charge personality.
-
Who can enforce our policies and procedures in the kindest, most courteous and respectful way.
-
Who is pays attention to the tiniest detail, creative and love all things party planning.
-
Who works well with others and excel in both solo or a team-oriented environment.
-
Who has the ability to multi-task without easily getting overwhelmed.
-
Who is comfortable working in small spaces, standing for long periods of time, lifting and bending.
-
Who has flexible working hours and available on weekends.