RESERVED PLAY SESSIONS
Here at Pikopye's Town, health and safety of our staff and patrons, big and tiny, is our #1 Priority. That is why we will be taking pre-cautions and following CDC Guidelines, federal, state and local ordinances to safely open our facility to you.
To be able to protect you and your family from COVID while you are in our facility, we have to make the necessary temporary changes to our Open Play procedures. Beginning November 1st, we will only be offering Reserved Play Sessions. The good news is, we have 3 options of Reserved Play Sessions to choose from. Choose one that is right for you, your family and even your "quaranteam".
To help you with your booking, we have put together an easy-to-follow steps from choosing your play, familiarizing yourself with our policies, procedures and protocols, to signing the waiver below.
So go ahead, reserve a spot, sign the waiver and join us for play! We cannot wait to see you!
Now Available!
My Little Birthday Package
Do you want to celebrate your child's birthday privately at Pikopye's Town during the weekday with their siblings or a couple of their friends? Now you can with this package.
For only $150 + tax
**Includes: Pastries or Pizza, Honest Juice, Cupcakes & of course, our private play!
Lets Play!
step 1: choose your play
step 2: read our policies & procedures
Policies:
Age Limits & Restrictions
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Our facility is created for children 6 and under however, children over the age of 6 may play with their younger sibling.
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For the safety of our tiniest explorers, children that are disruptive especially kids over the age of 6 will be given a warning and eventually asked to leave. A warning will be given for the first time, second time they will not be allowed in the play area, and 3rd time will be asked to leave the premises without a refund.
Food and Use of Session
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You may not bring outside food (full meal) in the facility during your semi-private reserved session at this time. Snacks for the kids and water/juice are okay
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Private play is not for birthdays or events. Please speak to one of our staff members about booking the facility on the weekends for your party needs.
Adult to Child Ratio
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All Open Play spots are reserved for one adult and one child only. You can add a sibling/s to your reservation at 10% with first sibling. All must be accompanied by the same adult to get this discount. To add an extra adult, just choose the option during the scheduling. You can add up to one extra.
Maximum Capacity
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Open Play has a maximum capacity of 8 adults and 8 children per session (total 16 max).
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Family Play is for 5 adults and up to 5 children. May be used for small group playdates.
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Group Play has a maximum of 10 adults and 10 children. This private play is for group playdates with friends or learning pods.
Allotted Time & Cancelations
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Each session comes with 2 hours (120 mins) of play and may not exceed that allotted time. There is a strict no refund/no credit policy for no call/no shows.
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Cancelations must be done at least 48 hours before your reserved time. A full credit towards another date will be issued for all cancelations made 48 hours before the session. Last minute cancelation (within 24 hrs) will be issued 50% credit towards another date.
Procedures:
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If you believe you or someone in your household have been exposed to COVID19 in the last 14 days leading up to your reservation, with or without symptoms, we ask that you please stay home. Call us and we can arrange a credit for a future visit.
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Please arrive at least 10 minutes before your reservation to get you all checked in.
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Please go through the self-screening questionnaire posted by our entrance before entering the facility.
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Check in at the reception desk and don't forget to practice social distancing while waiting.
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Temperatures will be taken of children and adults upon check-in.
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Per the Governor's orders, masks are required for all adults and children over 10 years of age during the Open Play (semi-private) session only. Masks are encouraged but not required for all Private Plays.
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All patrons are required to wash their hands or sanitize using any of our sanitation stations before entering the play area. We recommend the use of our auto hand washing station, the kids love it!
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Make sure you remove shoes before entering the play area. Socks are required for both adults and children. We also offer them for purchase.
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Children must not be left unsupervised at the play area at any time most especially toddlers.
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A staff member will alert you 10 minutes prior to the end of your designated time so you may promptly prepare your children to leave. This allows us to deep clean and disinfect before another reservation session starts.
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Before you leave, please make sure you put all the toys that has been in your children's mouth in one of our "Yucky Buckets". There will be multiple around the playarea.
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If you enjoyed your play, talk to one of our staff about becoming a member so you can save. We'd love to have you play with us often! See you soon!